CG
Chantelle G
1 reviews | Active since Mar 2014
09 Dec 2019, 17:35
***0 inactive decoder services
Multi choice DSTV is highly ***********. I called to activate my inactive decoder on 7th December. I was advised to make a payment and send the proof of payment to the following email addresses *** *** I sent my proof of payment more than 8 times with no joy of my services being activated. I called more than 10 times only to be told eventually that my payment was received and it was not in a PDF format.
As a loyal subscriber this service is *********** and a waste of my time getting you to do your job. We already pay a high enough premium.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
10 Dec 2019, 08:17Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply10 Dec 2019, 08:17
Official
Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
17 Dec 2019, 08:20Dear Chantelle G,
On behalf of MulticChoice, we would like to extend our sincerest apologies for the negative experience that you've had and for the inconvenience this may have caused.
Kindly note, our records show that your services are now active. We trust that your concerns have now been addressed to your satisfaction.
However, should you require further assistance, please contact us on ***.
Kind regards,
Dstv: Hello Peter Team
On behalf of MulticChoice, we would like to extend our sincerest apologies for the negative experience that you've had and for the inconvenience this may have caused.
Kindly note, our records show that your services are now active. We trust that your concerns have now been addressed to your satisfaction.
However, should you require further assistance, please contact us on ***.
Kind regards,
Dstv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply17 Dec 2019, 08:20
Official
Dear Chantelle G,
On behalf of MulticChoice, we would like to extend our sincerest apologies for the negative experience that you've had and for the inconvenience this may have caused.
Kindly note, our records show that your services are now active. We trust that your concerns have now been addressed to your satisfaction.
However, should you require further assistance, please contact us on ***.
Kind regards,
Dstv: Hello Peter Team
On behalf of MulticChoice, we would like to extend our sincerest apologies for the negative experience that you've had and for the inconvenience this may have caused.
Kindly note, our records show that your services are now active. We trust that your concerns have now been addressed to your satisfaction.
However, should you require further assistance, please contact us on ***.
Kind regards,
Dstv: Hello Peter Team
Best regards,