lS
lauren S
1 reviews | Active since Aug 2015
02 Aug 2015, 19:43
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After numerous calls and at multichoice walk in centre saturday for 2 hours and Sunday for a hour. After buying a new smart card as i was told thats the issue. Saturday evening to come and still not working. Sunday i get told oh no its the decoder that had a error on and needed a software upgrade<br> Come home and still not working. Money spent up and down going to their centre. Buying a new smart card. Airtime wasted and still my damn decoder is not working. I want my money back for a smart card that was bought for ****
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DStv (MultiChoice)'s replyOfficial
05 Aug 2015, 16:35Hello lsolomon,
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice agent and the level of service you experienced in this regard.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
We have tried to contact you to assist with your technical problem without any successes.
Please provide us with an alternative number and time in order for us to assist you accordingly.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice agent and the level of service you experienced in this regard.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
We have tried to contact you to assist with your technical problem without any successes.
Please provide us with an alternative number and time in order for us to assist you accordingly.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply05 Aug 2015, 16:35
Official
Hello lsolomon,
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice agent and the level of service you experienced in this regard.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
We have tried to contact you to assist with your technical problem without any successes.
Please provide us with an alternative number and time in order for us to assist you accordingly.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice agent and the level of service you experienced in this regard.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
We have tried to contact you to assist with your technical problem without any successes.
Please provide us with an alternative number and time in order for us to assist you accordingly.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,