No communications at all

I don't recommend DSC Attorneys, they do not come back to you not in emails or on whatsapp or calls. How can one actually rely on them to take your case if they just read without respond. On their website everything seems great and all but is not so great in actuality. I did everything on the website at first to see if I qualify for a slip and fall claim but nothing I then went on to ask on whatsapp as they have a whatsapp number available too , asked me how they can assist and then nothing. Did not even read my message. For now more than a week now. This is not acceptable. The least they can do is just tell me they will attend to it as soon as they get a chance and then say at least how long I have to wait for a response then this way no confusion can be caused. Just acknowledge and put us at ease that we are important enough to be attended to.