1 reviews | Active since Feb 2024
Horrible service
Horrible service since day 1. For a company that's been open for 20 years one would think they know how to deal with their customers and be on time.
I was in a motorcycle accident and had asked them to assist me to claim for the Road Accident Fund, I was told to drive to them for consultation, which i couldn't as my motorcycle was written off. They then said they would send a driver to pick me up between 8-9am, at 9:20am still no sign of any driver and the person whom I was contacting on whatsapp told me to make use of my own transport after I had told them I dont have transport.
If this is what it's like dealing with this company in the start only I wouldn't recommend anyone to deal with them.
Horrible customer care, beyond Horrible, the attitude they give when you talk to them on whatsapp as well.
We take note of your complaint posted. Unfortunately, the Monday morning peak traffic is highly unpredictable and we did our level best to reach you in time and kept you in the loop regarding a possible delay in pick-up time. Regards.
We take note of your complaint posted. Unfortunately, the Monday morning peak traffic is highly unpredictable and we did our level best to reach you in time and kept you in the loop regarding a possible delay in pick-up time. Regards.
