Drumbeat Charters would rather give business to their rivals.

I had a frustrating experience with Drumbeat Charters. After confirming the tour time for Seal Island in Hout Bay, I arrived for the 15h15 cruise only to find out it was canceled. Instead, I was directed to a nearby competitor to purchase a ticket.

What bothered me most was that the weather seemed fine for other companies, making it puzzling why Drumbeat Charters couldn't provide the promised service. This situation not only inconvenienced me but unintentionally promoted a competitor.