Made reservations and was sent away on arrival

On the morning of 3 February 2015 I phoned Dros Atterbury and spoke to Juan to make reservations for that evening 19h00. Juan was very friendly and helpful over the phone. So my wife and I went to Dros that evening (to celebrate my birthday which was on that day), and when we got inside the restaurant it was pitch black due to loadshedding. Of course I understand that Dros will not be able to assist us in the dark and without electricity, but to come all the way to the restaurant and find that out myself is obscure. Why could they not have called and said that the electricity is off due to loadshedding?? Why do I have to drive all the way there, and THEN get the bad news? I have always been happy with the service and never have I received bad food at Dros, but this is unacceptable. What a nice way to say \Happy Birthday"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;813108;877918;14;2;0;0;0;0;2;NULL;NULL;NULL;15/02/06 12:11;15/02/06 10:44;Refund not passed in over 3 months;8,01E+12;Jaco Jacobs;***;My name is Gugu Mhomane <br> An order of 6 tons of sugar beans was made and paid for by myself to African Grain amounting to R84,000.00 in September 2014 and subsequent to that a refund of R66,000.00 was requested after a cancellation of the order was made, also by myself.<br> <br> Jaco Jacobs, the owner of the company, promised to make the total refund in a week from the time of cancelling the order. After numerous phone calls to him and him promising to pay with in 48hours, each time I called him, eventually in 09th December 2014 a deposit of R25,000.00 was made to me, leaving a balance of R41,000.00.<br> I have since not receive any more money except empty promises from Jaco, promising to paying the remaining balance within 48hours of each time I call him. <br> <br> On the 15 January 2015, I sent an email to Jaco Jacobs requesting him to confirm as to when he would pay the balance of the money owed to me, he did not respond to my email to this day.<br> <br> Yesterday 05 February 2015, I called Jaco Jacobs asking him once again to pay the remainder, he promised to pay me before the end of business hours yesterday, I have since checked my bank account but no money was deposited.<br> <br> Please kindly assist ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;813111;1094;18;2;0;0;0;0;2;NULL;NULL;NULL;15/02/06 11:55;15/02/06 10:45;AMAZING VOUCHERS - ********* AND DISGUSTING!!;6,30E+12;;***;One of my employees (Mary*) told me that she received a phone call from a EXTREMELY persistent lady. The lady told her that one of my other employees gave her Mary's telephone number and that she needs her ID Number. Mary gave it to her under the impression that Sarah wanted to open an account at a shop and needed a reference. When the lady also insisted to have her banking details, Mary became suspicious and asked what it was for. The lady told her that it was for Amazing Vouchers but that she is going on maternity leave the next day and need the banking details immediately. Nothing regarding the Terms and Conditions, contract period or why the banking details was needed was explained to Mary at that point. Mary told the lady that she does not have her banking details with her and the lady said she will phone the next day to get it. When the lady told Mary the next day what Amazing Vouchers was all about, Mary told her that she is not interested and put the phone down but the lady kept on pestering her the whole day. She also kept on phoning my other employees. Unfortunately one of them fell for this ******* and now it is a NIGHTMARE to get is cancelled. (Not real name*);;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;604581;833577;18;2;0;0;0;0;2;NULL;NULL;NULL;15/02/06 12:23;15/02/06 10:47;WORST SERVICE EVER;8,20E+12;Tarryn;***;Jade has the worst customer service ever.<br> They communicate while they wait for you to pay, the communication stop immediately after you've made payment. They do not communicate or notify you of the progress of your order.<br> Now I've lost 2 clients because of them & they don't answer their phone. I used another supplier & had to pay from my own pocket to cover all costs involved.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;813112;877919;40;2;0;0;0;0;2;NULL;NULL;NULL;15/02/06 12:40;15/02/06 10:48;DO NOT USE BEST BEETLE!!!!!;;;;Almost everything attracted me to Best Beetle - the old fashioned cars, the price, the laid back attitude. It was only when I received my car when I realised how poor this place is. The car itself broke down 3 times, meaning that it spent about half the time I rented it getting fixed. There are no refunds for this. I was late for work twice because it wouldn't start (had to borrow another car) and it wouldn't start after I filled up with fuel leaving me in the middle of nowhere in Cape Town. Not only this, but the car was so full of fumes every time I drove it that it ended up making me ill. After asking countless times, they replaced the car with another, even worse, car. This one broke down on the motorway, after which I got it sent in. It came back the next day and broke down in the exact same place on the motorway again - I spoke to them and they said they couldn't find a problem with it. Unless you want to be breaking down every other day do not rent from Best Beetle - it was hell on earth. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;255890;26;9;2;0;1;0;0;2;NULL;NULL;NULL;15/02/06 12:41;15/02/06 10:52;Telesales ;OT***;??;***;I got a call today from the Outsurance sales department, at first I thought this was customer service as he starts talking about my out bonus. Then he quickly switches to tell me they will give me premium discounts if I give them numbers of my friends and family so that they can start their marketing stunts on them. I told him no and he then dropped the call on me with not so much as a goodbye.<br> My problems with this;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;813095;540;1;2;0;0;0;0;2;NULL;NULL;NULL;15/02/06 12:43;15/02/06 10:53;African Bank;;Consultants ;***;On the 19 September 2014 I spoke to Portia Matlou. I requested the \Settlement\"" balance on my credit card ( The amount quote was R6308.40. On the 29th September I rushed to Standard Bank to pay the R6308.40. On the 1st October I pop in at your Mowbray branch to confirm the closing of the credit card. Requested a letter"