DROS Melville robs customers of their money

I am deeply hurt as a loyal customer of this enetity. An incident where I was forced to pay a tip really turned out very ugly, I called the manager (Selina) to address my situation and she chose to side with her colleagues (same ones that *****s money from valued customers). My friend has recently experienced this but however we chose peace over anything. The following day I addressed it with the second manager (Max) who literally used the words *eff off**... I retaliated and told them I will report every incidence in this place. From selling cigarettes ********ly, and also selling alcohol before 10am (as per the law of the country). I came to my senses and pleaded for peace with Max last night who told me again he doesnt care as long as I dont have proof on camera and he's not threatened by any action I intend to take. I am very disappointed in you DROS Melville as you're putting mud all over the name of Dros South Africa. We have been dealing with all your petty issues but *****ing money from customers is just not on! Stop it and take your valued customers seriously!!