Disgusting service ever

<p>I went to Dros Watermayer with my family on Sun morning the 14th of Aug 2016 for breakfast, upon arrival we had no one to show us to the table and we found ourselves a table, we waited for a good 10 minutes before a waitress by the name of Mathapelo came to the table, she didnt even introduce herself she just asked to take the order with a long face,she went away, after 20 minutes a manager passed and we asked if he could take our order as we had been waiting and we were running late for church,he took the order and while taking it Mathapelo came back, he told her what the order was and she went away,she came back with the breakfast and mine was on brown bread after i specifically asked for white,she left the table and was no where to be found, i called another lady passing and explained the mix up,she then went and got the right bread. Mathapelo did not come back to the table until after about 30 minutes. I ordered for something else and she went away and came back a while after,.after a while we wanted the bill and couldnt find her again,we had to ask someone else to go call her outside where she was standing,i asked for the bill and when she borught it i told her i wasnt happy with her service, she gave me a rude look and walked away,i then asked for the manager and explained the situation as she also saw what had happened. While explaining to the manager Mathapelo brought back the change to the table which was R10 short,we showed the manager and he was just dismissive throughout the whole process,he said he was sorrt that there wasnt much he could do about this. I am very upset and in****ed at the service that i got and the level of disrespect from Mathapelo and how poorly the manager handled the matter. There is Mcdonald's and Wimpy close to Dros,we could have opted to go to either one of them but chose Dros only to get this appaling service of which the manager refused to take responsibility of. I would think that is his duty to contain and manage such cases, but we walked away feeling belittled and denied a service that we paid good money for....i would like this matter to be investigated and resolved properly.</p>