BOTTLENECKS

I hereby wish to complain on the bad service i received from one employee (Nelly Ndlovu) at DROS in Gateway 18-07-2015 at about 19:25pm. I occupying the outside table opposite the road, i ordered drinks from her (Nelly Ndlovu) and 15 minutes later my partner and i decided to go inside the Restaurant due weather (Cold) and she was well informed that we are changing out table. <br> Nelly had to transfer the bill to the next table as per her manager (*****S), unfortunately this lady didn't bother to adhere to these procedures and she wasn't even apologetic about the inconvenience she caused. I then had to report the to *****S (Manager). I wasted about 15 to 20 minutes due to bad services that was rendered to me. Therefore can i please ask the management staff at Dros to look deeply and train their members and make them understand what customer service is or else they might loose business.<br> I had about six drinks but then still i was only charged for four drinks!<br> <br> It is important to remember that no organisation can function without certain basic guidelines!