Unpleasant experience from Manager “T”

I visited dros Melville establishment on the 9th of October and I am very disappointed in the ********** service I had experienced after many visits I had made to this establishment.

My experience is unpleasant because of the behavior of , what I assume is the manager of the restaurant which ultimately ruined my entire night and spoiled my high expectations of this restaurant.

Towards the closing of the restaurant I had been communicating with the barman to settle my bill and he had asked someone else to fetch the POS machine, although it took a bit of time I had been patient because I understood it can take a bit of time for the machine to get to the bar and the barman had been efficient the entire time he had been dealing with my table and I noticed as well he had seemingly been working alone

As we were waiting for the machine, your manager became aggressive, he began to shout and bombard this barman with complains about the way he is delaying everyone from closing shop. In response to this now very loud attack on the barman I asked him if it were necessary for him to speak to his colleague in the manner that he was in front of the customers, referring to myself

We exchanged a fair amount of words about what we think about each other and he then wanted then threatened me and called security guys from outside to chase me out, the gentlemen came in to escort me out which I didn't think was necessary at all as he had realized that it was extremely unprofessional to speak to his colleague in that fashion and then to speak to the customer the way he had. Had I been such an unruly customer he should have called security at the inception and/or beginning of the interaction after I asked him about his conduct.

He continued insulting me while I was asking him for someone I can speak to about his behavior and matter and this is why I have now come to the conclusion to send this email to you, in hopes that you will do something about this manager.

I hope to hear from you soon, I will be following up regularly about what actions have been taken, I will not have a manager make a place I visit regularly to make my experience unpleasant

feel free to contact me on ********** 146