Putrid

<p>I am utterly disgusted in the service of DROS canal walk! I was warned about going to DROS as a franchise by a colleague of mine, going against her review I went anyhow. When I received confirmation from my aunt that she and my grandparents (both over 70) were in the mall I called our waiter to order our burgers.</p> <p>The owner Belinda IMMEDIATLEY jumped up in front of him already looking upset and charged up by a previous incident. I then ordered our 7 burgers to which I was scolded like a two year old whom had made an oops in their pants with an abundance of onlookers. I was told this restaurant is sooo big. Where is your table? I must now calculate how many specials we have. (As if it is a formula devised by Albert Einstein himself!) I do not mind the rules of the promotion BUT do not shout at me and speak down to me I am a paying customer with money worth the same as the next person.</p> <p>I sat there as embarrassed as ever as she walked away probably thinking in her head good job Belinda you sure told her! She then came back almost immediately with the same tone swinging her body and pen around saying she can order the burgers BUT when should they come I told her they can bring the burgers now. She then said SHE WILL NOT take on any complaints of the food being cold etc. That was the last straw I asked her to calm down as she was extremely over excited and told her not to shout at me. Her response ‘this is not me shouting’. She continued to say she would call the waiter to which I rep**** that I would rather deal with him. She said and I quote ‘I am the OWNER and I CAN DELAY the waiter’. IS THIS REALLY HOW DROS OPERATES. Why are people’s concerns ‎ Patricia van Niekerk not being address from 2013???? It is now 2016!!</p> <p> </p> <p> </p>