1 reviews | Active since Apr 2025
Terrible Customer Service
I am beyond frustrated with the service I’ve received. My parcel, which was supposed to be delivered yesterday, was meant as a birthday gift—and it never arrived. This is not just a minor inconvenience; it completely ruined a special occasion.
This is not the first time your company has delivered such poor service. Your lack of communication, repeated delays, and general disregard for customer satisfaction are disgusting.
I asked if I could collect the parcel myself from your warehouse because I’ve lost all confidence in your ability to deliver. Your service is honestly one of the worst I’ve ever experienced.
I will be reporting this to my service provider and urging them to stop using your company. Your unnecessary delays and terrible customer service will cost you future business. Enough is enough!
We sincerely apologize for the inconvenience and disappointment caused by the delay in delivering your parcel—especially given the importance of the occasion. We understand how frustrating this experience has been, and we deeply regret falling short of your expectations. This is not the level of service we strive to provide, and we take your feedback seriously. Please be assured that we are investigating the matter internally to understand what went wrong and to ensure it does not happen again. We would like to assist you further and make things right. Kindly share your parcel/tracking number and contact details via email at *** or DM us on our social platforms, so we can prioritize your case and arrange the most suitable resolution—whether that's collection, redelivery, or any other support needed.
Your experience matters to us, and we value the opportunity to improve.
We sincerely apologize for the inconvenience and disappointment caused by the delay in delivering your parcel—especially given the importance of the occasion. We understand how frustrating this experience has been, and we deeply regret falling short of your expectations. This is not the level of service we strive to provide, and we take your feedback seriously. Please be assured that we are investigating the matter internally to understand what went wrong and to ensure it does not happen again. We would like to assist you further and make things right. Kindly share your parcel/tracking number and contact details via email at *** or DM us on our social platforms, so we can prioritize your case and arrange the most suitable resolution—whether that's collection, redelivery, or any other support needed.
Your experience matters to us, and we value the opportunity to improve.