BP
Bazil P
1 reviews | Active since Nov 2021
16 Feb 2025, 09:56
Refund
I recently made use of droppa which deliver good service. But my last pick up the damage my goods and now I have to wait for refund wich take ages.
I need to replace my items, please refund me.
Helpful (0)
Replies (13)0
Replies (13)
Droppa's replyOfficial
17 Feb 2025, 10:21Dear Bazil,Thank you for your feedback and for choosing Droppa. We sincerely apologize for the damage to your goods and the delay in your refund. This is not the experience we want for our customers.Please send us your order details at *** so we can prioritize your refund and resolve this matter as soon as possible.We appreciate your patience and look forward to assisting you.
Droppa's reply17 Feb 2025, 10:21
Official
Dear Bazil,Thank you for your feedback and for choosing Droppa. We sincerely apologize for the damage to your goods and the delay in your refund. This is not the experience we want for our customers.Please send us your order details at *** so we can prioritize your refund and resolve this matter as soon as possible.We appreciate your patience and look forward to assisting you.
BP
Bazil P's updateReviewer Update
17 Feb 2025, 10:33The damaged goods is R595
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Bazil P's update17 Feb 2025, 10:33
Reviewer Update
The damaged goods is R595
Droppa's replyOfficial
17 Feb 2025, 10:38Thank you, we will definitely prioritize this.
Droppa's reply17 Feb 2025, 10:38
Official
Thank you, we will definitely prioritize this.
BP
Bazil P's updateReviewer Update
21 Feb 2025, 10:37It gas been 2 weeks now and I did not receive any feedback regarding my refund
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Bazil P's update21 Feb 2025, 10:37
Reviewer Update
It gas been 2 weeks now and I did not receive any feedback regarding my refund
Droppa's replyOfficial
21 Feb 2025, 10:57Hi Brazil, we understand your frustrations, the refund process takes 30 days. We are doing everything we can to ensure you get yours earlier.
Droppa's reply21 Feb 2025, 10:57
Official
Hi Brazil, we understand your frustrations, the refund process takes 30 days. We are doing everything we can to ensure you get yours earlier.
BP
Bazil P's updateReviewer Update
21 Feb 2025, 10:59It is already been day no 22. Keep me posted please
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Bazil P's update21 Feb 2025, 10:59
Reviewer Update
It is already been day no 22. Keep me posted please
Droppa's replyOfficial
21 Feb 2025, 11:15We will contact you shortly.
Droppa's reply21 Feb 2025, 11:15
Official
We will contact you shortly.
BP
Bazil P's updateReviewer Update
06 Mar 2025, 07:24Good day. Its been almost 50 days now and I did not received my refund for the damaged goods youve caused. What is the problem?
BP
Bazil P's update06 Mar 2025, 07:24
Reviewer Update
Good day. Its been almost 50 days now and I did not received my refund for the damaged goods youve caused. What is the problem?
BP
Bazil P's updateReviewer Update
17 Mar 2025, 14:11Good day. This is inacceptable, I still wait for my refund, it has been 2 months already.
BP
Bazil P's update17 Mar 2025, 14:11
Reviewer Update
Good day. This is inacceptable, I still wait for my refund, it has been 2 months already.
Droppa's replyOfficial
17 Mar 2025, 15:23Thank you for reaching out and for using Droppa. We sincerely apologize for the damage to your goods and the delay in processing your refund. We understand how important it is to resolve this matter quickly.Please provide your order reference number so we can follow up on the status of your refund and ensure it is processed as soon as possible. Our team is working to assist you, and we appreciate your patience.
Droppa's reply17 Mar 2025, 15:23
Official
Thank you for reaching out and for using Droppa. We sincerely apologize for the damage to your goods and the delay in processing your refund. We understand how important it is to resolve this matter quickly.Please provide your order reference number so we can follow up on the status of your refund and ensure it is processed as soon as possible. Our team is working to assist you, and we appreciate your patience.
BP
Bazil P's updateReviewer Update
17 Mar 2025, 17:24GAU197048
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Bazil P's update17 Mar 2025, 17:24
Reviewer Update
GAU197048
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Bazil P's updateReviewer Update
11 Apr 2025, 14:14Good day
I am so dissapointed. Till today I wait for the refund, every week a different story.
I am so dissapointed. Till today I wait for the refund, every week a different story.
BP
Bazil P's update11 Apr 2025, 14:14
Reviewer Update
Good day
I am so dissapointed. Till today I wait for the refund, every week a different story.
I am so dissapointed. Till today I wait for the refund, every week a different story.
BP
Bazil P's updateReviewer Update
06 May 2025, 14:11Good day
It has been 4 months now I am waiting for a refund for my damaged goods.
Never trust these guys people, inreliable
It has been 4 months now I am waiting for a refund for my damaged goods.
Never trust these guys people, inreliable
BP
Bazil P's update06 May 2025, 14:11
Reviewer Update
Good day
It has been 4 months now I am waiting for a refund for my damaged goods.
Never trust these guys people, inreliable
It has been 4 months now I am waiting for a refund for my damaged goods.
Never trust these guys people, inreliable