LV
Lelo V
1 reviews | Active since Nov 2022
04 Mar 2024, 16:01
No parcel collection for over 7 days
The service has poorly dropped to zero. The is no way of calling to track the progress of your parcel, order i made 7 days ago, and it is a 3day service. How is it a 3 day service when you have not even collected in 7 days, the only support is "we are sorry for the inconvenience", i don't see any positive actions. No direct escalation methods, just frustration after frustration.
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Droppa's replyOfficial
28 Jun 2024, 09:08 We apologize for the delays and lack of communication regarding your order. This is not the level of service we aim to provide, this response is very much delayed, but we believe this has been resolved.
Droppa's reply28 Jun 2024, 09:08
Official
We apologize for the delays and lack of communication regarding your order. This is not the level of service we aim to provide, this response is very much delayed, but we believe this has been resolved.