1 reviews | Active since Nov 2024
Droppa & The Courier guy address recognition delays
If your website/portal does not recognize an address, then surely you can allow for manual address input or alternatively allow the site to enable the customer to pinpoint exact property location of collection or receiving point on the map. Now I'm faced with sending back and forth emails to "the courier guy" because of so called bad address yet I communicated strongly the correct address for collection in good time too. It's been three days and payment went through but still waiting for my parcel to be collected. Your site does not allow the customer to proceed through to the next page without recognized addresses so how are you going to address the addresses (Tshwane specifically) that are not recognized by the site?
Thank you for your patience, and we sincerely apologize for the delay in our response. We’re happy to confirm that your parcel has been collected.We understand your frustration with the address recognition issues and appreciate your feedback. We are working on improvements to our system, including the ability to manually input addresses or pinpoint locations on the map, especially in areas like Tshwane.We truly appreciate your understanding and will continue to work on enhancing your experience with us.
Thank you for your patience, and we sincerely apologize for the delay in our response. We’re happy to confirm that your parcel has been collected.We understand your frustration with the address recognition issues and appreciate your feedback. We are working on improvements to our system, including the ability to manually input addresses or pinpoint locations on the map, especially in areas like Tshwane.We truly appreciate your understanding and will continue to work on enhancing your experience with us.