Disgusting services
@DroppaZA I'm writing this to express the disgusting, unprofessional, unacceptable, ridiculously bad service I have received from you and Budget. I hope you will do better and call me because you have costed me a customer already with this service. Now I have been told that the package wasn't recovered after an apparent hijack and I have to wait for 90 days before the delivery fee and package is replaced.
Helpful (0)
Replies (2)0
Replies (2)
Droppa's replyOfficial
03 Jul 2024, 15:07 We deeply apologize for the distressing experience you had with our service. The situation you described is unacceptable. We understand the impact this has had on your business, and we have taken immediate steps to address the issue. Kindly note that with the assistance of our risk team we managed to recover some of the parcels, your parcel was one of the parcels we recovered and will be delivered to you tomorrow.
Droppa's reply03 Jul 2024, 15:07
Official
We deeply apologize for the distressing experience you had with our service. The situation you described is unacceptable. We understand the impact this has had on your business, and we have taken immediate steps to address the issue. Kindly note that with the assistance of our risk team we managed to recover some of the parcels, your parcel was one of the parcels we recovered and will be delivered to you tomorrow.
's updateReviewer Update
03 Jul 2024, 15:17The information you have given me is completely different to the information given by the WhatsApp team and it has costed me a customer already
's update03 Jul 2024, 15:17
Reviewer Update
The information you have given me is completely different to the information given by the WhatsApp team and it has costed me a customer already