JA
Jolene A
1 reviews | Active since Jun 2023
21 Jun 2023, 15:40
DISGUSTING SERVICE
I wish I read the reviews before I paid Droppa People stay away from Droppa - they take your money and then they do not collect your parcel
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Replies (1)
Droppa's replyOfficial
22 Jun 2023, 08:46Hi jolene
We have reached out to our customer care team and the feedback we have received is:
1. An Express booking was made on the 20th June 2023. You will need to allow for 24 hours for collection to be facilitated once booking is confirmed.
2. Due to the type of parcel that was being couriered, the warehouse required proper identification and consent letter upon collection which our team only received via email yesterday.
3. As consent has now been received, collection has been scheduled for 22 June 2023.
4. If collection is successful today, delivery will be scheduled for 23 June 2023.
We have reached out to our customer care team and the feedback we have received is:
1. An Express booking was made on the 20th June 2023. You will need to allow for 24 hours for collection to be facilitated once booking is confirmed.
2. Due to the type of parcel that was being couriered, the warehouse required proper identification and consent letter upon collection which our team only received via email yesterday.
3. As consent has now been received, collection has been scheduled for 22 June 2023.
4. If collection is successful today, delivery will be scheduled for 23 June 2023.
Droppa's reply22 Jun 2023, 08:46
Official
Hi jolene
We have reached out to our customer care team and the feedback we have received is:
1. An Express booking was made on the 20th June 2023. You will need to allow for 24 hours for collection to be facilitated once booking is confirmed.
2. Due to the type of parcel that was being couriered, the warehouse required proper identification and consent letter upon collection which our team only received via email yesterday.
3. As consent has now been received, collection has been scheduled for 22 June 2023.
4. If collection is successful today, delivery will be scheduled for 23 June 2023.
We have reached out to our customer care team and the feedback we have received is:
1. An Express booking was made on the 20th June 2023. You will need to allow for 24 hours for collection to be facilitated once booking is confirmed.
2. Due to the type of parcel that was being couriered, the warehouse required proper identification and consent letter upon collection which our team only received via email yesterday.
3. As consent has now been received, collection has been scheduled for 22 June 2023.
4. If collection is successful today, delivery will be scheduled for 23 June 2023.