MP
Marina P

1 reviews | Active since Apr 2015

12 Apr 2018, 12:25

Billed for free trial

I tried out dropbox business for a short time. I kept within the dates where I was supposed to cancel my trial before being billed and today I was billed for my few days of trial! I did not budget for this and cannot afford this much money! Dropbox does not seem to have a client center in South Africa that I can contact to get the money back! Please please help me urgently as I need this money to drive this afternoon and it is not my fault! I cancelled within the correct time frame!

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MP
Marina P's update16 Apr 2018, 11:15
Reviewer Update
Just to comment, I was able to get through to them via twitter and they immediately started the refund process. The money reflected in my account within three days.