Worst courier company

Hi Kay,

Your complaint is exactly the same as a previous complaint and it was around the same time frame so I'll share what we shared with him.

Thanks so much for the review. Any feedback is always appreciated. 

Apologies for your experience, we were inexperienced and grew much faster than expected, and we lost alot of clients in that November December period, because we were ill prepared for the growth, unfortunately parcels have no room for error, none. We do feel awful about your experience. It's no excuse simply an explanation. 

We have since gotten more employees, more cars and better software and hope you or anyone else doesn't have such an awful experience again. 

Thanks again, wishing you well.