WZ
Willem Z

1 reviews | Active since May 2018

25 Jun 2018, 12:39

Took my drone, not responding to requests for support

HORRIBLE customer service!

My brother bought a refurbished Phantom 3 drone from them last year, and it had a broken antenna (lost signal whenever he flew more than 50 meters away).

I took the drone in for repairs 4 weeks ago, and every time I ask for an update they either just tell me that they're still working on it, or they don't answer emails / call me back at all. Ticket 5107.

AVOID and rather buy your drone equipment from ActionGear or Takealot.

0
Replies (1)
Droneworld
Droneworld's reply05 Jul 2018, 14:38
Official

Good Day,

Trust you well.

Tried calling to follow up on the repair that you collected to find out if all is well.

We are glad that we could have this matter resolved. Please do not hesitate to call us if there is any further assistance needed.

Happy Flying!

Droneworld Team.

***.