AS
Autumn S

1 reviews | Active since Oct 2018

19 Oct 2018, 09:17

Shocking lack of service

SHOCKING SERVICE - been trying for over a month to get news on a drone they have in for repair and no response. Calling every few days and not one single return call in over 30 days...

0
Replies (1)
Droneworld
Droneworld's reply19 Oct 2018, 16:23
Official

Dear Mr James

On behalf of Droneworld i wish to apologise for the lack of communication between you and our Technical support team. Since this post our team has assisted you. I believe that our Technical team was able to explain the process and communicated time-frame with you. Should you have any other queries or issues please don't hesitate to communicate with Customer Service directly so that we can facilitate all due process and communication.