JV
Johan V
1 reviews | Active since Jun 2020
11 Aug 2020, 13:30
No delivery from DRONEWORLD on R154 485,00 order in 4 months.
I ordered a drone from DRONEWORLD on 8 April 2020. I paid them an amount of R154 985.00. I am requiring from DRONEWORLD weekly and current there is no feedback. At one stage I received a delivery date but it never happened. This is my third drone ordered from DRONEWORLD. This will also be my last. I am still awaiting for replacement parts as from January on my Warranty claim. They started of good and went from good to very bad in 8 months.
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Replies (2)0
Replies (2)
Droneworld's replyOfficial
11 Aug 2020, 17:09Good Day Johan,
Hope you are well and safe.
We are truly sorry for the delay in receiving your order and we assure you that we are doing everything in our power to get the Drone to you.
Thank you for taking my calls today, I have tried calling you again but got no answer.
I have sent you an email and await your response.
I am once again deeply sorry for any inconvenience and frustration caused.
I will keep my eye out for your response.
Stay Safe.
Regards,
Natasha.
Droneworld.
***.
Hope you are well and safe.
We are truly sorry for the delay in receiving your order and we assure you that we are doing everything in our power to get the Drone to you.
Thank you for taking my calls today, I have tried calling you again but got no answer.
I have sent you an email and await your response.
I am once again deeply sorry for any inconvenience and frustration caused.
I will keep my eye out for your response.
Stay Safe.
Regards,
Natasha.
Droneworld.
***.
Droneworld's reply11 Aug 2020, 17:09
Official
Good Day Johan,
Hope you are well and safe.
We are truly sorry for the delay in receiving your order and we assure you that we are doing everything in our power to get the Drone to you.
Thank you for taking my calls today, I have tried calling you again but got no answer.
I have sent you an email and await your response.
I am once again deeply sorry for any inconvenience and frustration caused.
I will keep my eye out for your response.
Stay Safe.
Regards,
Natasha.
Droneworld.
***.
Hope you are well and safe.
We are truly sorry for the delay in receiving your order and we assure you that we are doing everything in our power to get the Drone to you.
Thank you for taking my calls today, I have tried calling you again but got no answer.
I have sent you an email and await your response.
I am once again deeply sorry for any inconvenience and frustration caused.
I will keep my eye out for your response.
Stay Safe.
Regards,
Natasha.
Droneworld.
***.
Droneworld's replyOfficial
14 Sept 2020, 16:34Good Day,
Hope you are well and safe.
Please thank Jaco for taking my follow up call today with regards to checking in if all goods were received.
We at Droneworld would like to thank you for all the patience and understanding throughout this order being sent to you and the unforeseen delays creating so much frustration.
We are so glad we finally fulfilled your order and wish you many happy flying miles.
Please let me know if you need any further assistance,
Stay Safe.
Regards,
Natasha.
Droneworld.
Hope you are well and safe.
Please thank Jaco for taking my follow up call today with regards to checking in if all goods were received.
We at Droneworld would like to thank you for all the patience and understanding throughout this order being sent to you and the unforeseen delays creating so much frustration.
We are so glad we finally fulfilled your order and wish you many happy flying miles.
Please let me know if you need any further assistance,
Stay Safe.
Regards,
Natasha.
Droneworld.
Droneworld's reply14 Sept 2020, 16:34
Official
Good Day,
Hope you are well and safe.
Please thank Jaco for taking my follow up call today with regards to checking in if all goods were received.
We at Droneworld would like to thank you for all the patience and understanding throughout this order being sent to you and the unforeseen delays creating so much frustration.
We are so glad we finally fulfilled your order and wish you many happy flying miles.
Please let me know if you need any further assistance,
Stay Safe.
Regards,
Natasha.
Droneworld.
Hope you are well and safe.
Please thank Jaco for taking my follow up call today with regards to checking in if all goods were received.
We at Droneworld would like to thank you for all the patience and understanding throughout this order being sent to you and the unforeseen delays creating so much frustration.
We are so glad we finally fulfilled your order and wish you many happy flying miles.
Please let me know if you need any further assistance,
Stay Safe.
Regards,
Natasha.
Droneworld.