1 reviews | Active since Nov 2015
Misleading Specials
I saw an awesome deal on drone worlds website for refurbished DJI Mavic Pro Drones on Saturday the 6th of Jan 2018. The website advertised that If you apply for a coupon you get R6000 of the drone totaling R13995 and the special was advertised to be available until Sunday the 14th 9pm, there is even a count down at the bottom of the page.
I had given myself the time to make the decision. When I wanted to attempt to make the purchase on Thursday the 12th Jan 2018 the special price had changed to only a reduction of R4000 totaling R15995. This for me is devious behavior and misleading to clients.
I have responded via the websites chat feature and have not had a response regarding this.
I will now not purchase a drone from this site regardless of price.
Good Day, Juan.
Thank you for bringing this to our attention. We have spoken with you over the phone to confirm that the day you wanted to place our order we had run out of stock and we had put up the prices as a result. We apologise that our online chat team did not answer your query.
We did confirm with you that we are happy to honour your purchase at R13 899 for a NEW drone. Our last engagement with you was that you would consider this option and call us back. We have called you back numerous times, unfortunately, we have not been able to speak with you. We sent an email last week to you also offering you the deal as agreed over the phone. We have still not heard back from you.
We hope to hear from you.
Regards
Droneworld Management
Best regards,
Good Day, Juan.
Thank you for bringing this to our attention. We have spoken with you over the phone to confirm that the day you wanted to place our order we had run out of stock and we had put up the prices as a result. We apologise that our online chat team did not answer your query.
We did confirm with you that we are happy to honour your purchase at R13 899 for a NEW drone. Our last engagement with you was that you would consider this option and call us back. We have called you back numerous times, unfortunately, we have not been able to speak with you. We sent an email last week to you also offering you the deal as agreed over the phone. We have still not heard back from you.
We hope to hear from you.
Regards
Droneworld Management
Best regards,