Gross incompetence from Staff

Natasha emailed me shortly after the black friday sale to state that the order will be late due to the influx of sales, this was accepted and they notified that delivery would happen in 15 days. Due to the extension of the delivery date the delivery address was changed, this was notified via email and via the online Order system. Natasha was asked again on the 10 December to confirm that the delivery address had changed. The Droneworld despite all efforts to notify them for a menial and uncomplicated address change still dispatch the order to the original address and now delay my order over the entire weekend till Monday due to one individuals unbelievable incompetence.

Further to this Brian and Brandon also from Droneworld are completely *********** in dealing with client queries both asked for emails from Droneworld to be forwarded to them for clarity as they were unaware of dispatch emails. Both after over 6 calls to them with promises to call back never do so.

This is coupled with a grossly *********** request system and twitter account which does not respond to any customer feedback.