From Pillar to Post...

I rang droneworld at lunchtime today and asked for the address of the Johannesburg branch. I was told that there is not Johannesburg branch but that if I ordered the item online I could collect it from their Johannesburg warehouse this afternoon. I immediately put the order through and rang Johannesburg warehouse that turned out to be a collection agent. They had not received any information about the order. To cut a long story short after numerous phone calls to both Droneworld in Cape Town and their Johannesburg Warehouse I was told later that there is no way that I can collect the item this afternoon. Even though I paid immediately by credit card Droneworld could not find my order then said the payment had not come through. Finally I got an email from Droneworld to say that the item was still in my cart. I rang Droneworld again and their agent just said well have you looked to see if you have anything in your cart. After telling him that I was going to post this review on Hellopeter I had another call from a very polite and apologetic lady who said that she could either cancel the order or that it would definitely be ready for collection by 9:00 am tomorrow morning. I finally decided on the latter and am grateful for her intervention but am not sure that I will ever buy anything from Droneworld again...