AH
Andre H
1 reviews | Active since Jul 2018
21 Aug 2018, 19:38
Droneworld is Rogue!
Droneworld strives on false advertising and empty promises. They don't care one bit for their customers. I've been battling 5 months now to get my drone repaired under a warranty claim. After a previous review on Hello Peter I received 3 calls from them and all forgotten their after. They don't even reply on my email enquiries. Who can help me fight them?
Helpful (0)
Replies (1)0
Replies (1)
Droneworld's replyOfficial
31 Aug 2018, 16:26Dear Ash please have a look at this response for HelloPeter,
Please accept our humble apology for the lack of communication and feedback from our repairs department. Warranty claims usually do take a little bit longer to resolve, however, this is not an excuse for our lack of feedback. Since posting on this platform we have communicated with you and assisting you to retrieve some information required by the supplier in order to verify and complete your claim. We will keep you informed with all communications received and will request the supplier to treat your query with urgency
Best regards,
Droneworld's reply31 Aug 2018, 16:26
Official
Dear Ash please have a look at this response for HelloPeter,
Please accept our humble apology for the lack of communication and feedback from our repairs department. Warranty claims usually do take a little bit longer to resolve, however, this is not an excuse for our lack of feedback. Since posting on this platform we have communicated with you and assisting you to retrieve some information required by the supplier in order to verify and complete your claim. We will keep you informed with all communications received and will request the supplier to treat your query with urgency
Best regards,