Droneworld

This is an email sent out of sheer disgust and desperation in regards of the complete lack of customer service form Droneworld and their distributor Drone gear....

Dear Droneworld sales and customer service and Dronegear,

Droneworld, we ordered two drones from your distributor in Durban, Dronegear over three weeks ago and no drones showed up yet, ridiculously you have been blaming each other along along, no calls made by us countless times or emails asking to explain yourself and the reasons have been returned. Is that how you deal with your customers?

This is appalling, money was deposited, allegedly stock is available, it should only require few keystrokes on a computer and be done!!!! Seriously?

This situation is becoming comical and shameful on how you have been treating us. We came to you because of the prices and fast service, looking for a long, fruitful and mutually financially beneficial relationship....what happened?

We used your distributor as directed from your website...your complete lack of customer service is costing us thousand of rands in loss revenue and your conduct is borderline **********.

Next if the situation does not get resolved in the next few days, you'll be receiving a notice from our lawyer, lodge a formal complaint and we will start an extensive social media campaign to make everyone aware and beware of the issue by dealing with your company, just remember this in South Africa is still a small industry and reputation is everything.

I'm looking forward to a complete resolution of this matter expeditiously.