1 reviews | Active since Jan 2018
CRAZY OVERCHARGING !!!!
I sent my drone in for repairs and was told I needed a new part which was R120. However the drone needed to be repaired by one of their "certified" staff. I agreed and once the drone had returned I had been charged around 2000+ just for installation which was the equivalent of over 2 hours of man labour. After paying I saw a video on youtube where a teenage girl explains how to do the exact same repair in less than 5 minutes. I felt sick. I then went to a weFix and the guy said that exact repair was R650 with part inclusive. Im fuming.
Drones are expensive and they think their customers have enough money to pay whatever the repair might cost that they start overcharging out of greed because the consumer is none the wiser of what exactly the repair entails. Dont do business with these ******
Good Day Mr Klee,
Thank you for raising this issue. We have been in contact with you regarding this issue via email. We have confirmed with you that Droneworld did not do your repair as claimed. We do not have an invoice in your name and neither did we receive your drone for an assessment.
You have also confirmed that the company you dealt with confirms that the repair was not done by Droneworld.
We do have a ticket logged under your name in our repairs department but it is still open as it was an enquiry that you logged.
We are committed to help you resolve this query you have with your repair and look forward to any feedback you have from the company you dealt with.
Regards
Droneworld Management
Best regards,
Good Day Mr Klee,
Thank you for raising this issue. We have been in contact with you regarding this issue via email. We have confirmed with you that Droneworld did not do your repair as claimed. We do not have an invoice in your name and neither did we receive your drone for an assessment.
You have also confirmed that the company you dealt with confirms that the repair was not done by Droneworld.
We do have a ticket logged under your name in our repairs department but it is still open as it was an enquiry that you logged.
We are committed to help you resolve this query you have with your repair and look forward to any feedback you have from the company you dealt with.
Regards
Droneworld Management
Best regards,
Good Day Mr Klee,
Thank you for raising this issue. We have been in contact with you regarding this issue via email. We have confirmed with you that Droneworld did not do your repair as claimed. We do not have an invoice in your name and neither did we receive your drone for an assessment.
You have also confirmed that the company you dealt with confirms that the repair was not done by Droneworld.
We do have a ticket logged under your name in our repairs department but it is still open as it was an enquiry that you logged.
We are committed to help you resolve this query you have with your repair and look forward to any feedback you have from the company you dealt with.
Regards
Droneworld Management
Best regards,
Good Day Mr Klee,
Thank you for raising this issue. We have been in contact with you regarding this issue via email. We have confirmed with you that Droneworld did not do your repair as claimed. We do not have an invoice in your name and neither did we receive your drone for an assessment.
You have also confirmed that the company you dealt with confirms that the repair was not done by Droneworld.
We do have a ticket logged under your name in our repairs department but it is still open as it was an enquiry that you logged.
We are committed to help you resolve this query you have with your repair and look forward to any feedback you have from the company you dealt with.
Regards
Droneworld Management
Best regards,