CK
Clinton K

1 reviews | Active since Mar 2018

25 Mar 2018, 10:53

Bad service from Droneworld in Cape Town

Very bad service. Payed for a back order product, but dealer cant even keep at the date they advertise on there site. Asked for a refund, and get ignored for almost 2 weeks now. I have to phone to ask what is going on, and still not getting back to me.

0
Replies (2)
CK
Clinton K's update26 Mar 2018, 21:23
Reviewer Update
Just a follow up - Droneworld came through with there refund. I say thank you for handling this in a good and professional manner.
Droneworld
Droneworld's reply27 Mar 2018, 09:19
Official

Good Morning, Thank you so much for taking my call yesterday and this morning. As per our telephonic conversation please accept our apologies for the lack of communication. As discussed please we have processed your refund and sent an email notification with the proof of payment.

Again please accept our apologies, our aim is to always serve our customers. let us know if you need any other information.

Regards

Nonny @ Droneworld