Poor Delivery Inconveniences Caused

Good day, I confirmed an order via your website only to be disappointed.

I ordered the Dji Mavic Mini and paid and clearly instructed for it to be delivered by Friday 24/01/2020. The sales consultant confirmed they will ship it from the Sandton branch to Klerksdorp. Until we queried to see that it was instead shipped from Capetown.

While calling them no effort what so ever was given in to trying to find an alternative to get the product to us sooner until I had to drive close to 400kms and a full tank of fuel to collect it myself due to negligence from the sales team. It costed me my time and money which was added to the budget in which I had for the drone.

Totally unhappy with this service as I clearly instructed when I needed the item for. It is ridiculous that a customer has to come and collect the item as the company cannot follow instructions.

Now who is responsible for the costs I incurred. Pathetic service from drone world.