Disappointed but not surprised

I feel a bit to blame myself because I had read the previous reviews but gave them the benefit of the doubt, especially since they were cheaper than other driving schools but as it turns out... you get what you pay for.

I am taking my driver's test in a week so I booked 10 lessons until then. Today (18 October) I was supposed to have a lesson at 7:30. My instructor sent me a text at 6:50 to say he was on his way so I got ready. At 7:15 I waited at the pickup location and at 7:27 he texted to say he was running late due to traffic. He then went radio silent and then at around 8AM another instructor showed up and told me that my instructor had an emergency so he was the replacement. He then asked me what time my test was (yes... he didn't know what he was there for).

I couldn't take the class as I had specifically picked the early time slot to be able to still get to work on time after.

Well.. it gets worse. I contacted the office to get this sorted out and the response was "it happens.... your instructor got a call that his other client had a test so he had to cancel, we would have done the same for you. Liaise with your instructor"

Yeah.... that's my DriveSA experience