Bad customer service

Worst experience I have ever received went into a Drip footwear store at Highveld Mall to go collect my friends shoes,I got there the guys were doing they own thing then when I asked Manual Bhutelezi damn the attitude was the worst he shouted at me that some of the people that were passing started looking at me,I really don’t know how you train your guys on customer service that store doesn’t even have a damn manager how is that possible?!someone needs to sort this out before it gets out of hand,if this continues Drip will lose alot of customers and I’m the first never going back to that store again even if you paid me....the customer service is disgusting