Dressly

Very Unhappy – Hidden Costs & Misleading Advertising

My experience with Dressly has been extremely disappointing and misleading. It took me several days to decide to proceed with the payment, as the cost was already beyond what I can comfortably afford. I selected the 4‑week plan because I believed it would be beneficial, but an additional charge — which I explicitly attempted to decline — was added to my account without my consent. This unexpected extra R399 placed me in a difficult financial position, as it falls outside my budget. Hidden costs like these are unacceptable, especially for customers who manage strict monthly expenses. To make matters worse, Dressly now claims they cannot refund the amount, stating that the extra charge was for a “one‑time digital purchase” that is non‑refundable. This was never clearly communicated, and it reinforces the misleading nature of their advertising and payment process. I will not be using Dressly again, nor will I recommend them. Please be cautious when dealing with Dressly, unless you can afford unexpected and unclear additional costs.