Never received the package

Order number ***2 from 15/06/22 Order number ***2 from 15/06/22, shipped Thu. 23 Jun. and Mon. 27 Jun. Today is 02/07/22 The item is on transport to the country of destination PostNL International, this is the update from 22/06/22 Beware that if the order doesn’t arrive, even if it shows it stuck somewhere in traffic, this company will give any excuse not to give your money back. In my case, the excuse is it can take up to 90 days for customs to release the package, even if it shows that is a lie. Their own tracking system shows it’s not being held by customs but the company do not take responsibility. They will not refund the money. They act in bad faith.