Dreamy Delights Baby Products

I ordered an item on 10/08/23. The autobot on the website states "order awaiting fulfillment" I've tried to contact them multiple times on email (***) their FB platform and FB messenger (@Dreamy Delights). I got one reply on the 16/08/23 asking for my order number (so obviously someone does man the page) and no communication since. Page is dreamydelights.co.za If no product, just refund me.