A company that's not just a name.

So this will be a review and a little story all in one. So it's the 13th of December 2023, festive season, so everyone is slammed with orders and stocks are low.

I wanted a gaming laptop (because let's face it a desktop with eskom is a bad idea). First I phoned evetech, boy what a "joy" that was. First off, I'm greeted by an extremely rude and unwilling "helper" stating that they can not help me with any orders as their last order date would be the 16th, presenting a slight problem for me who will only be getting paid on the 22nd. Unwilling to help or compromise, I decided to try elsewhere. Never have I had such a horrible experience with someone over the phone.

Next up, wootware. More or less the same experience except this time I spoke to someone friendly, but alas they can not help due to the time "limit" and my unfortunate payday. I tried a couple of places after that, and you could probably guess how that went.

So, one of my gaming buddies phones me up to schedule our annual game night, and he has to hear me complain first. Without a moments hesitation, he says "Bro why haven't you tried Dreamware Tech? They are the best. I practically ONLY use them."

So I do a Google search, find a number, and being a little frustrated with my luck as of late I might have bombarded the poor oak with information as soon as he picked up. But here is where things take an unexpected turn.

Brent informs me basically the same thing. Orders close on the 16th. HOWEVER he was willing to help out due to my pay date. We hop the conversation over to WhatsApp and within a matter of minutes he helped me, no attitude, no hassle, just unbelievably friendly. I place my order and wait for payday. On the 21st we get paid (a day early? What a blessing). I make my payment and ask Brent whether he received it or not, bare in mind I've kind of been bothering him a bit to follow up but he doesn't mind and remains friendly, professional and helpful.

Brent then performs Christmas miracle number 2. The laptop would be delivered before the 23rd, over the festive season, just before Christmas... Man I was over the moon. The laptop arrived, beautifully wrapped and a chocolate with it no less. Truly a dream. Their name a little on the nose ey?

I will definitely support Dreamware Tech again. Without a second thought. Best service I have ever received and well deserved of a 5 star