1 reviews | Active since Oct 2015
TERRIBLE service from Dream Nails
A few months ago I had contacted Dream nails in Kenilworth centre as they had advertised falsely- stating R250 for matric lashes, in store I had specifically asked the worker if it was ONLY for matriculants and she confirmed it was NOT. I then called to book and was told otherwise. I asked to speak to the manager who had said she'll get the owner to call me. I kept calling in and 4 months later she still hasn't contacted me. Another incident: on the 7th of December I had reluctantly gone to Dream to have my lashes done. When I was done the glue that was meant to be black was WHITE and looked disgusting. The next morning I was promised a call from the staff member which I NEVER received. A day before my function (a wedding) I went in to Kenilworth centre to show the workers (they'll know who they are) how bad my lashes looked. I was then again promised a call and pictures were taken for the "supplier" WEEKS later I had to contact the store and the worker explained how "sorry" she was and swore on her life she'd contact me that evening before 7. A week later, I'm still waiting for the company to call me for the 2nd time. Absolutely TERRIBLE service, Dream Nails!!!!!!!!!
Good morning Achmat and thank you for bringing the bad service you have received from Dream Nails Kenilworth. This issue will immediately be addressed with the franchisee to rectify.
Our apologies for the inconvenience caused with your experience.
Good morning Achmat and thank you for bringing the bad service you have received from Dream Nails Kenilworth. This issue will immediately be addressed with the franchisee to rectify.
Our apologies for the inconvenience caused with your experience.
