1 reviews | Active since Oct 2016
Terrible Service @ Dream Nails N1 City
<p>So today i wanted to get my nails done at the cost of R360.00. I made an appointment at Dream Nails N1 City for 17H30. First when making the booking the lady on the phone clearly did not know how long the Services take and needed to inquiry this information from another employee of Dream Nail N1 City. I arrived at 17H47 for my appointment, due to traffic as i was coming from Plattekloof, which i informed the lady when making my booking. Then i was told that they lady who was going to do my nails can’t assist me anymore as it is 18H00. I arrived at 17H47. So you telling me that for being 17 min late for my appointment, so that automatically cancels the appointment??? Never the less, no one asked me why i was late or anything. Terrible service recieved and Dream Nails has lost a potential client. I would not recommend Dream Nails to anyone and will not go back to them, because of lake of customer service and consideration. Dream Nails clearly has to many customers to need another.</p>
Dear Candice,
I would like to apologize for any dissatisfaction that you experienced at any of our salons and can assure you that we are looking into the matter. We will revert back to you via email shortly.
Kind Regards
Customer Care
Dear Candice,
I would like to apologize for any dissatisfaction that you experienced at any of our salons and can assure you that we are looking into the matter. We will revert back to you via email shortly.
Kind Regards
Customer Care
I would just like to tank you for not getting into contact with me. Till date i have not recieved any communication from Dream Nails. Which can only mean that these types of complaints are just ignored and Dream Nails is not interested in bettering their services to the public.
I can asure you, no good word will be spoken from my mounth about Dream Nails.
I would just like to tank you for not getting into contact with me. Till date i have not recieved any communication from Dream Nails. Which can only mean that these types of complaints are just ignored and Dream Nails is not interested in bettering their services to the public.
I can asure you, no good word will be spoken from my mounth about Dream Nails.
Dear Candice,
I do apologise that our team has not been able to make contact with you as yet. I have also tried calling you today but again have been unsuccessful. I have also sent you an email and hope to make contact with you soonest.
Kind Regards
Customer Care
Dear Candice,
I do apologise that our team has not been able to make contact with you as yet. I have also tried calling you today but again have been unsuccessful. I have also sent you an email and hope to make contact with you soonest.
Kind Regards
Customer Care
Good Day Customer Care,
I would like to take you for the reply and also inform you that the NEW Manager at Dream Nails N1 City got into contact with me on the 12.11.2016. She invited me to return to the N1 City Branch for a complimentary Acrylic Tip treatment. I have been booked in for today the 15.11.2016 at 16H30. I would like to thank you for this treat. It is appreciated.
Regards
Candice
Good Day Customer Care,
I would like to take you for the reply and also inform you that the NEW Manager at Dream Nails N1 City got into contact with me on the 12.11.2016. She invited me to return to the N1 City Branch for a complimentary Acrylic Tip treatment. I have been booked in for today the 15.11.2016 at 16H30. I would like to thank you for this treat. It is appreciated.
Regards
Candice