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Nadia N
1 reviews | Active since Oct 2014
04 Jan 2016, 11:04
SHOCKING SERVICE & BAD ATTITUDE
I arrived at the store and told the receptionist that I have a 12pm appointment, she looked through the appointment book and looked puzzled. She then asked the manager(Mali) why the appointment was not written in the book, Mali then responded saying that I had called in the morning to cancel my appointment. First of all I did not cancel and why would show up for my appointment if I did cancel, I was absolutely disgusted by the behaviour of your 'so called' manager and for being accused that I called and cancelled when I did not!!!<br> <br> I am totally shocked at the treatment that I received and I will definitely not be visiting a 'Dream Nails' store in the future!!!<br>
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Replies (1)Dream Nails's replyOfficial
04 Jan 2016, 13:14Hello NadiaNiki,
Dear Nadia
Thank you for taking the time to bring your concerns to our attention. I would like to apologize for any dissatisfaction that you experienced at any of our salons and assure you that we are looking into the matter.
Kind Regards
Customer Care
Dear Nadia
Thank you for taking the time to bring your concerns to our attention. I would like to apologize for any dissatisfaction that you experienced at any of our salons and assure you that we are looking into the matter.
Kind Regards
Customer Care
Dream Nails's reply04 Jan 2016, 13:14
Official
Hello NadiaNiki,
Dear Nadia
Thank you for taking the time to bring your concerns to our attention. I would like to apologize for any dissatisfaction that you experienced at any of our salons and assure you that we are looking into the matter.
Kind Regards
Customer Care
Dear Nadia
Thank you for taking the time to bring your concerns to our attention. I would like to apologize for any dissatisfaction that you experienced at any of our salons and assure you that we are looking into the matter.
Kind Regards
Customer Care
