RR
Rene R

1 reviews | Active since Oct 2014

02 Dec 2015, 19:41

Not even an apology for poor workmanship

On the 16th November prior to an overseas trip I visited Cape Gate Branch for a french pedi and manicure the white strip on my left hand was painted unusually thick and after a shower that evening the entire white strip lifted I immediately emailed Dream Nails letting them know how dissapointed I was even attaching pics of this unusual lift of the white strip of french paint....not even an apology or an acknowledgment of my email absolutely nothing how very dissapointing I thought perhaps a call of apology or explanation but to date not a word.<br> <br> Shocking to say the least, their customers clearly mean nothing to them !!! All about the money money money !!!

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Replies (1)
Dream Nails
Dream Nails's reply03 Dec 2015, 08:22
Official
Hello RobertsR,

Dear Rene
Thank you for taking the time to bring your concerns to our attention. I will be in touch with you via email shortly.
Kind Regards
Customer Care