I like your product, but it keeps letting me down

I'm really sorry, but I have to complain about this situation. I paid a visit to your Rosebank branch last Thursday afternoon after receiving a text about a mani and gel combo special. I really liked the service and loved the look of my nails after receiving my treatment, but within the following week, 5 of my nails have and continue to chip. I understand the nail bed pushing back as my nails grow, but this is not it - my nails look as though they've been painted over using nail polish and my polish is now chipping away. I'm particularly disappointed because this has happened before with the same branch. I then switched over to Placecol Rosebank and things were perfect, until I received that text and decided to give it another go, yielding the same result as before. I don't know if your product is not compatible to my nails or what the issue is, but I'm seriously unhappy with the quality of goods I've received.