Dream nails id rather horror nails

On the 20th december 2018 i made an appointment at dream nails gateway for 6pm for a full set of acrylic tips. I called in to move my appoint earlier and a lady by the name of samantha answered and said she could accomadate me at 1.30. I was 5 minutes late but did notify her and she said no problem. When i arrived mbali who was booked to do my nails was still busy so i waited. Samantha gives 2 walk in clients to the girl that was booked to do me and someone else. She then comes up to me with a smirk asking if i am going to do my feet also. At 2pm when i asked her how long i would have to wait she has an attitude and starts raising her voice at me stating that she isnt going to rush her nail techs for me and that she did me a favour by booking me. Firstly i had an appointment, secondly she id very rude and shows her babaric behaviour in the salon. She has no reason to disrespect me. Its not the first time iv had a problem with them and the dream nails gateway is definately employing staff that arent trained properly. Dream nails gateway definately does not care about customer satisfaction and have no ethics or pride in what they do. Most appauling experience ever.