CLIENT SERVICE SUCKS!

I used Dream Nails S/West on the 08/05/2015 and was assisted by Nehemiah. Which is the most qualified technician this particular branch has, I believe.She did a great job as far as I could tell at the time. She put the tip of the french acrylic nail quite low as she said she wanted it to last for 8 weeks instead of 6 as I told her my nails tend to grow fast.<br> <br> After 3 weeks I noticed that the growth was happening quite quick and the glue was starting to crack around the nail and parts of the nail were also lifting. I went to the salon to show Nehemiah and an appointment was booked to buff and polish. To make a long story short the appointment didn't happen. When I requested assistance by another technician she said she would call me back, which she never did. On Sat morn a nail broke off and I really needed help. Which I was told sorry we are fully booked due to special of R99 for any service above R100. Till today I have not had any calls from Nehemiah to give me her side or to apologize, as I was told she would call me back after her present client. I think the after sales service is appalling! <br> <br> For the record, this being the 2nd time I have used this branch and been disappointed