SH
Sue-lene Horn

1 reviews | Active since Oct 2016

31 Oct 2016, 14:03

Bad assistance - unhappy client

<p>I made an appointment in last week for a Fill for my nails as well as a Lash Tint for the 29th of October 2016. I went there on the 29th and they did the Nail Fill but din't do a Lash Tint which costs R80, but went ahead and did a Individual Eyelashes which they charge R550.00 ( and this was not what I requested for when I made the booking). When I asked what they wrote in their booking they refused to tell me over the phone. I spoke to the manager as well as the lady who assisted me on Saturday and they spoke as if I was to blame and that it was my fault. </p>

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Replies (1)
Dream Nails
Dream Nails's reply01 Nov 2016, 11:52
Official

Dear Sue-lene

I would like to apologize for any dissatisfaction that you experienced at any of our salons and assure you that we are looking into the matter. We will revert back to you via email shortly.

Kind Regards

Customer Care