Bad and appalling service

The staff at Parow need to work on their professionalism and manner of speaking. They dont know how to handle customer complaints and there was no one in charge

Bianca answered the phone this morning when i called not even saying her name when answering the phone. I had to call to follow my complaint casue she was informed by the staff and didnt even bother to call and ask what happend. She then told me im aggressive when i told her about her staff.

The service i received was totally disgusting and the manager also needs to be sent for customer sevice traning

Emailed and tweeted and sent DM but was all ignored