Absolutely appauling!

<p>Upon arrival at Dream Nails The Glen on 02/05/2017 at 10am to have my acrylic nails soaked off, I was told by the lady employee it would take 15 minutes. After being seated at a station, another lady then took over. This lady had a terrible attitude and no interest whatsoever in what she was doing. She started by soaking my nails and after 5 minutes proceeded to leave Dream Nails for 20 MINUTES!</p> <p> </p> <p>I was left alone and unattended. I then took it upon myself to start removing my acrylic nails as no one was of assistance to me. When the lady eventually returned, she asked me very abruptly "Why did you take your nails out of the acid tone?" The acid tone by now was cold and of no further use. After explaining why I had removed my fingers from the acid tone, the lady who was supposed to be helping me then made a scene. Another employee then came from the back and asked me what the problem was. I told her why I had removed my fingers from the acid tone, but she didn't seem to take any interest in what I had to say and left.</p> <p> </p> <p>The lady who was supposed to be helping me in the beginning then got another bowl of warm acid tone and told me it would take another hour (60 minutes). After returning with the new acid tone, there was a small green item inside the bowl of acid tone (It looked like a piece of lettuce). At 11:08 I was finally finished and left after paying.</p> <p> </p> <p>During this whole experience I felt intimidated, belittled and disgusted! Never again will I step foot into ANY self proclaimed "Dream Nails". I also will NEVER recommend Dream Nails to anyone.</p>