1 reviews | Active since Nov 2010
DC cosmetics Jhb
Overview of Glodine Cosmetics Development* - *Initial Contact*: Made contact with Dream Cosmetics via WhatsApp on October 31, 2024, and discussed product ideas. - *Meeting and Planning*: Met with Chanda, the Product Manager, on November 6, 2024, to discuss 5 top products, brand logo development, company registration, and website creation. - *Production and Delays*: Despite promises, production was delayed, and the launch date in July was missed, resulting in financial losses and stress. - *Communication Issues*: Poor communication from Dream Cosmetics, with unfulfilled promises and lack of updates on production status and delivery. - *Current Status*: Almost a year into development, no products have been received, and customer satisfaction has been impacted. - *Request for Resolution*: A full refund is requested due to delivery date promises not being met, financial losses, and poor client service, with consideration for taking legal action. Dream Cosmetics JHB Contact person: Esther +***
Fb Page: https://www.facebook.com/share/1AwxZm5DLz/
Website: https://dreamcosmeticsjhb.co.za/?fbclid=IwQ0xDSwL8g1BjbGNrAvyDQ2V4dG4DYWVtAjExAAEecpWKgSzHF7o3kZhGB86I49jyFh5cTjfSA6o1HyerGsSwMiu3rtiYYGP7T-g_aem_Nrnz7BPzMvCts6wbhSItpA
I'm concerned that I only have one contact number and email to reach out to them, and my request for Project Manager Chanda Bwalya's contact details has gone unanswered. Given the positive reviews from other clients, I'm puzzled as to why I'm not receiving any feedback or updates on my project.
As a paying customer who's been waiting for almost a year, I feel I deserve better service. I've had promises made that haven't been kept, and the lack of transparency or communication is unacceptable. I kindly request that Hello Peter follows up on my case and provides some insight into the delays.
I would appreciate it if Dream Cosmetics could provide feedback on the project's status and accept my meeting request to discuss the issues within the next 48 hours. I'm eager to get answers and move forward with my project. If I don't receive a response, I'll need to explore other options to resolve this matter.
I'm concerned that I only have one contact number and email to reach out to them, and my request for Project Manager Chanda Bwalya's contact details has gone unanswered. Given the positive reviews from other clients, I'm puzzled as to why I'm not receiving any feedback or updates on my project.
As a paying customer who's been waiting for almost a year, I feel I deserve better service. I've had promises made that haven't been kept, and the lack of transparency or communication is unacceptable. I kindly request that Hello Peter follows up on my case and provides some insight into the delays.
I would appreciate it if Dream Cosmetics could provide feedback on the project's status and accept my meeting request to discuss the issues within the next 48 hours. I'm eager to get answers and move forward with my project. If I don't receive a response, I'll need to explore other options to resolve this matter.