COURRIER OVERCHARGE

Very helpful service until things didn’t go so well. Ordered a bed and paid a steep price for couriers. The courier delivery arrived with their invoice and I was clearly overcharged. I queried the amount and was told that they usually under-billed but sometimes the customers overpaid and it just balanced out. I was then told they would look into the cost and come back to me, but nobody has. Product is also not of great quality and I wouldn’t order it again.