NC
Nell-Mari Cooke

1 reviews | Active since Dec 2009

22 Apr 2015, 17:25

Have you send...

I bought a ReloadCard 3weeks ago, I 1st try 2 activate the card myself, which was IMPOSSIBLE 2 do, I then phoned DrawCards offices, I was told my card is now activated. I transferred money 2 the card and wanted to start using it, but every time I try to use it - decline. I again 4days later phoned Reload & explained the story 2 them (that ALL my money was now stuck in a card I cant use). They again told me my card was activated. <br> I got a sms with a pin and wanted to use my card. AGAIN declined!!!! I phoned again..<br> this time i was told that yes my card is activated but they haven't received my Certified copy of my ID

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Replies (1)
Drawcard
Drawcard's reply23 Apr 2015, 07:04
Official
Hello nellmari,

Thank you for your query.

It would appear that some of the info you have is incorrect.

One of team will contact you shortly to go through all the details with you

Regards
The Reload Support Team

Best regards,