LM
Lerato M

1 reviews | Active since Jul 2025

15 Jul 2025, 14:53

My very trashy and dangerous experience at Dr Tracy Weight loss Clinic.

Want to lose weight medically? Ready to book your appointment with Dr Tracy? STOP RIGHT THERE. There is lack of professionalism, then there is what I experienced here. Chaos: at best, I once had to following up so much on an appointment it got annoying. Answer: she was overwhelmed (note: she has a admin team), at worst the consistent mismanagement of time. Time, punctuality: If I pay you, and I will do so on time each time, and respect your rules of engagement (be on time and pay on time), you have to equally respect mine: don't waste my time with chaos, cancelled appointments, and running over time.

What irks me is I raised how Ghetto I found this, and she kept saying "grace" and asking I am the right client for her. I am not: I do not tolerate poor professionalism and a poorer work ethic.

My measurements were not taken the first session. The second session they were taken but miscommunicated to me. When I raised this, instead of owning an administrative gap that I kept experiencing in various ways, she became rather defensive to the point of delusion (it is delusional to ask people who pay thousands for your service to be graceful while you consistently lack professionalism. Weightloss is personal and a changing body a vulnerable space: She had an intern come into consultations because she was testing out a potential intern. In there, where we talk about some of our most intimate relationship The stand in doctor that does not know how to take measurements (an admin person retook them).

And Finally, I used this clinic for months, if my BP was read, they did not say if it was spiking. On the last visit, the BP reader was broken. My BP was not taken by a medical doctor who in fact do so. Less than 3 weeks of 4 week later. I discovered through Vitality Check that my BP was so high, the nurse said I am flirting with a stroke.

This was the last session because once again; they did not keep time, and I kept on asking for the receptionist to tell the doctor to wrap up - I had a meeting with a global press agency (as I said then, the disregard for order is upsetting because you need a certain level of income to afford medical injections, assume women who walk in are busy. Well, the BP reader was broken, and this was followed by a call from Dr Tracy, and it got heated (she loves the sound of her voice when her poor experience is shared to her) and I said: Tracy. She said "CALL ME DR TRACY." Look her title, to be fair, but how weird, I thought, that she feels that strongly about being called a Dr , and not about the substandard experience I had expressed over and over.

There are other doctors who are not on social media, who are not dial-a-weight-loss-quote for the media, who are professional AND who are not negligent. Tracy Nelwamondo is not one of them.

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